FAQ2020-09-19T22:12:59+03:00

FAQ

Where to return items2020-09-19T22:15:54+03:00

You must return your package to our address complete with original invoice,  unused and undamaged.

How much does it cost to return a product2020-09-19T22:16:03+03:00

We pay all required cost for sending and returning packages to our address, so you do not pay any amount for this process.

Which items are not allowed to return2020-09-19T22:16:13+03:00

Cosmetic, personal care, underwear, swimwear and bikinis are not allowed to return.

Time takes to answer return and exchange requests2020-09-19T22:16:21+03:00

Your request will be in the process once your parcel reaches to our warehouse. It usually takes about 2 to 10 days to inform you about the results, meanwhile we inform you about the latest status by email.

Condition for returning items2020-09-19T22:30:13+03:00

Packages of the purchased items  you want to return must be undamaged, unbroken and unused; also, bar code must be fine without any problem. Also, all related invoices for orders should return along with package. All returning items must be unused and be in original condition without any problem. If for any reason you cannot follow this policy then products might return back to you without refunding any amount.

Time to return items?2020-09-19T22:30:31+03:00

You must apply to return your product within 14 days after receiving your order.

Go to Top